Customer path mapping
We map how your customers find, compare and buy, so each channel is matched to the moment it can influence.
Build
WebsitesFast sites that sellLogos and brandMarks people rememberGraphic design and printSocial, ads and printAppsiOS and AndroidShopify appsTools for merchantsSoftwareWeb apps and toolsBe found
SEORank on Google and in AIGoogle Business ProfileTop of the mapLead generationFunnels and follow-upBe seen
Paid adsEight platforms, one planSocial mediaContent on every channelVideosAds, UGC and filmsHomeServicesMarketingChannel strategy
We decide which channels deserve your time and budget, what role each one plays and how you will know it is working.
Channel roles
Organic search
Steady demandPaid social
New audiencesGoogle Ads
High intentBudgets often spread thinly across too many channels, so none gets enough time or money to show what it can do. We choose a few channels that fit your customers and margins, give each a clear job and fund them properly.
Every recommendation comes from your customers, your margins and your capacity, so the plan suits how your business actually runs.
We map how your customers find, compare and buy, so each channel is matched to the moment it can influence.
Each channel gets one clear job, such as finding new customers, capturing existing demand or bringing past buyers back.
We split your budget by channel and by month, with a share set aside for testing new ideas.
We weigh fast paid channels against slower organic ones like SEO and content, so short-term sales and long-term growth both get attention.
We work back from your margins, order values and customer lifetime value to set what you can afford to pay for a new customer.
Each channel gets a leading measure and a sales measure, tracked in Google Analytics 4 and one shared dashboard.
The details that decide whether channel strategy pays off.
We judge every channel by what it costs to win a customer and what that customer is worth over time. Channels that cannot justify their budget are paused, and the money moves to channels that can.
Channels we plan
New channels start with a small, time-boxed test and a clear question to answer. We review results with you at the end of each test, then scale, adjust or stop before more budget is committed.
Channel test
Clear steps, and you approve each one before we move on.
We learn your margins, capacity, goals and how customers buy today.
We review each current channel's cost, reach and fit with your customers.
We set the channel mix, budget split and targets for each channel.
Each quarter we compare results and move budget where it works hardest.
Example project
The practice runs Google Ads, Facebook posts, a monthly newsletter, local print adverts and a directory listing. Each gets a little budget, nobody owns the results and the team cannot say where new patients come from.
An illustration of how we would approach it, not a client result.
What you would get
Projects where we did this kind of work.
It is a plan for which marketing channels you use, what each one is for and how much time and budget it gets. It also sets how each channel will be measured, so you can see what is working.
We start from your margins, order values and growth goals to work out what you can afford to spend to win a customer. Then we weigh each channel's likely cost and fit, and keep some budget aside for testing.
No. We recommend what fits your business, including channels we do not run, such as print, events or trade partnerships. You can carry out the plan yourself, with us or with other suppliers.
A channel strategy is quoted after a short call, with a fixed price agreed before we start. Ongoing reviews and budget changes can run on a fixed monthly fee.
Every part of marketing, run by the same team. See the overview
Marketing
Marketing auditA clear view of where you stand.Explore marketing auditMarketing
Brand positioningWhy customers should choose you.Explore brand positioningMarketing
Launch plansLaunches planned down to the day.Explore launch plansMarketing
Content planningA calendar your team can keep.Explore content planningMarketing
Reporting and analyticsNumbers that lead to decisions.Explore reporting and analytics
Tell us what you need. Charlie will come back with a plan and a price, usually within one working day.
AI replies can be wrong. For a firm quote, send a brief.