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AI that does real work.

We put AI to work in your business, from assistants that answer customers to automations that clear admin. Every setup is tested, and a person checks it before it goes live.

  • Faster customer replies
  • Less repetitive admin
  • Ready for AI search
Infinity agent · example runDone

YouLaunch a spring campaign for our jewellery store.

  1. Read your catalogue and picked the best sellersShopify
  2. Wrote 24 ad variations to testMeta · TikTok · Google
  3. Drafted a three-email launch flowKlaviyo
  4. Planned two weeks of social postsInstagram · TikTok
  5. Proposed a budget split across channelsAds
Ready for review. Nothing goes live until you say yes.

A person checks every output before it goes live.

Most teams try AI tools in isolation and never connect them to the work that takes up their week. We find the repetitive tasks, build AI into them carefully, and have a person check every workflow before it goes live.

Where AI helps most.

Pick one area to start or combine several, each built around your tools, your data and your team.

Chat and voice assistants

Answers for customers, day and night.

We build chat and voice assistants that answer questions, take bookings and pass tricky conversations to your team. They draw on your own content, and we test replies before launch.

  • Website and WhatsApp chat
  • Phone answering and call notes
  • Bookings and lead capture
  • Handover to a person
Explore chat and voice assistants

Automations

Admin that runs on its own.

We connect your tools with Zapier, Make or n8n and add AI where judgement is needed, such as sorting enquiries or drafting replies. Every workflow is tested before it runs live.

  • Zapier, Make and n8n
  • Enquiry sorting and routing
  • Drafted replies for approval
  • Error alerts and logs
Explore automations

AI in your product

Smarter features inside your product.

We add AI features to your app, SaaS or Shopify store, such as search, summaries, recommendations and writing help. We use OpenAI and Claude models, with guardrails and testing built in.

  • Smart search and summaries
  • Recommendations and tagging
  • OpenAI and Claude models
  • Guardrails and usage limits
Explore AI in your product

AI content engines

Steady content, in your voice.

We build systems that research topics and draft social posts, blogs and product copy in your brand voice. A person edits and approves everything before it is published.

  • Brand voice guide
  • Social and blog drafts
  • SEO topic research
  • Human edit before publishing
Explore AI content engines

AI search optimisation

Show up when people ask AI.

People now ask ChatGPT and read Google's AI Overviews before they click a link. We structure your content and brand information so these tools can find, understand and cite you.

  • ChatGPT and AI Overviews
  • Structured data and schema
  • Clear answers to common questions
  • Brand mentions across the web
Explore AI search optimisation

Setup and training

Your team, confident with AI.

We set up the right AI tools for your team, write shared prompts and guidelines, and run practical training sessions. Everyone leaves knowing what to use, when, and what to check.

  • Tool setup and accounts
  • Prompt library for your work
  • Data and privacy guidelines
  • Hands-on training sessions
Explore setup and training

The detail that matters.

The parts that make the biggest difference, and how we handle each one.

Start with the tasks that repeat.

We begin by listing the jobs your team does every week and how long they take. Then we pick the ones where AI saves the most time with the least risk.

AI rollout

Working
  • Audit weekly tasksDone
  • Pick first automationsDone
  • Connect tools and dataDone
  • Test with real examplesLive
  • Train the teamNext

Every workflow has a human check.

AI drafts, sorts and summarises, and a person approves anything that reaches a customer. You decide where the checks sit, and every step is logged so you can see what happened.

Enquiry workflow

TriggerNew website enquiry
TaskAI sorts and drafts reply
ReviewTeam member approves
EmailReply sent to customer
ReportLogged in your CRM

Help AI tools recommend you.

We check how ChatGPT, Gemini and Google's AI Overviews describe your business today. Then we fix gaps in your content, schema and listings so they have clear, accurate facts to use.

AI search check

Example

Your business appears in AI answers for local service questions. Opening hours differ between your website and Google Business Profile. Suggest fixing the mismatch and adding a short FAQ on how pricing works.

Checked by a person before it goes out

Work and examples.

Real projects first, then examples of how we'd approach yours.

Example projects

How we would approach it. Illustrations, not client results.

Example project · Chat and voice assistants

A heating company missing calls while on jobs

A small heating company misses calls while engineers are out and the office is busy. Many callers want simple things such as prices, availability or a booking, and some never call back.

  • Gather common questions, prices and booking rules
  • Set up a voice assistant on the main number
  • Connect it to the job booking calendar
See chat and voice assistants

Example project · Automations

A recruitment agency buried in CVs and enquiries

A small recruitment agency receives CVs and client enquiries across several inboxes. Consultants copy details into their CRM by hand, replies are slow, and good candidates sometimes get missed.

  • Map how CVs and enquiries arrive today
  • Extract candidate details into the CRM automatically
  • Draft replies for consultants to approve
See automations

Example project · AI in your product

A property management platform with hard-to-search records

A property management platform holds years of tenant notes, maintenance logs and documents. Staff struggle to find past issues for a property, and support spends time answering how-to questions about the product.

  • Index notes and documents with access rules
  • Add plain-language search across each account
  • Summarise a property's history on one screen
See AI in your product

How it works.

From first call to launch and beyond. You'll always know what's happening and what's next.

  1. 01

    Audit

    We look at your tools, your data and the tasks that take the most time.

  2. 02

    Plan

    We agree which tasks to automate first and where a person must check.

  3. 03

    Build

    We set up assistants and workflows using your content and existing tools.

  4. 04

    Test

    We run real examples through every workflow and a person reviews the results.

  5. 05

    Train

    We show your team how it works and keep improving it with you.

What you get.

Included with AI from Infinity, whichever way you start.

  • Audit of tasks and tools
  • Prioritised automation plan
  • Chat or voice assistant
  • Tested Zapier, Make or n8n workflows
  • Prompt library and usage guide
  • AI search review and fixes
  • Team training session
  • Monitoring and monthly improvements

Ways to start.

Every option is confirmed after a short call, with a fixed price before we start.

AI audit

Find where AI fits first.

For businesses curious about AI that want a clear, practical plan before spending more.

  • Task and tools review
  • Ranked list of opportunities
  • Data and privacy check
  • Plan for the first build
Start a project
Recommended

AI build

Assistants and automations, built and tested.

For teams ready to put an assistant or automations to work.

  • Chat or voice assistant
  • Automations for key tasks
  • Testing with real examples
  • Team handover and training
Start a project

AI partner

Ongoing AI, improved every month.

For businesses that want AI built into their product, content and search over time.

  • New automations each month
  • AI content engine
  • AI search optimisation
  • Monitoring and model updates
Start a project

Questions, answered.

Will AI replace my team?

No. We use AI to take repetitive tasks off your team, such as sorting enquiries or drafting replies. People stay in charge of decisions, and a person checks the work before it goes live.

Is our data safe with AI tools?

We agree up front which data each tool can see, and choose account settings that limit how your information is stored and used. Sensitive details can be kept out of AI tools entirely.

Which AI tools do you use?

We work with OpenAI and Claude models, and connect tools with Zapier, Make or n8n. We choose based on your existing systems, your budget and how much control you need.

What is AI search optimisation?

It is the work of making your business easy for ChatGPT, Google's AI Overviews and similar tools to understand and cite. We tidy your content, structured data and listings so they give accurate answers about you.

How much does it cost?

Assistants and automations are quoted after a short call, with a fixed price agreed before we start. Ongoing improvements, content engines and AI search work run on a fixed monthly fee.

How quickly can we start using it?

A first assistant or automation is usually ready within a few weeks. We agree a date before we start and test with real examples before anything goes live.

Start your first AI project.

Tell us what you need. Charlie will come back with a plan and a price, usually within one working day.

hello@infinity.agency