HomeServicesGoogle Business Profile

Stand out on Google Maps.

We set up and manage your Google Business Profile, formerly Google My Business. Accurate details, fresh photos and steady reviews help nearby customers choose you.

  • Verified and accurate
  • Stronger map presence
  • Reviews answered promptly

Many profiles are unverified, out of date or left untouched, so customers pick the business listed next to yours. We verify, complete and keep your profile active each week, with AI drafting posts and replies that a person approves.

The numbers we report.

Every month you see what changed and why. Shown here with sample data. How we report results

Local reportSample data

Calls

186▲ 44%

Direction requests

312▲ 29%

Website clicks

540▲ 35%

Reviews

148▲ 26

Profile interactions

This yearLast year
CProfile optimisedCWeekly postsCReview requests on
Profile interactions, sample data: this year against last year
MonthThis yearLast year
Nov420344
Dec463354
Jan507360
Feb529384
Mar583394
Apr631406
May707443
Jun747457
Jul858467
Aug912481
Sep965508
Oct1,040541

Activity

Live feed
  • Direction requestGoogle Maps+1Just now
  • New reviewGoogle5 stars2m ago
  • Call from profileGoogle Search+1 call9m ago
  • Post publishedOffer postLive24m ago

Sample data, shown to illustrate the reporting you get. It is not a client result.

Everything your profile needs.

Your Google Business Profile, formerly Google My Business, is often the first thing local customers see, and we look after every part.

Setup and verification

Claimed, verified and set up right.

We create or claim your profile, handle Google's verification steps and help resolve duplicate or suspended listings. Your category, hours and service areas are set correctly from the start.

  • New or claimed profiles
  • Video and postcard verification
  • Duplicate listing clean-up
  • Service area setup
Explore setup and verification

Profile optimisation

Every field filled with purpose.

We complete every section Google offers, from categories and services to products, attributes and a clear description. Accurate, detailed profiles give Google more reasons to show you.

  • Primary and secondary categories
  • Services and products listed
  • Attributes and opening hours
  • Keyword-aware business description
Explore profile optimisation

Posts and photos

A profile that looks active.

We publish regular updates, offers and events, and add fresh photos of your work, team and premises. AI helps draft posts, and a person approves each one before it goes live.

  • Regular Google posts
  • Offers and event updates
  • Photo and video uploads
  • Seasonal and holiday hours
Explore posts and photos

Reviews

Reviews requested, answered and tracked.

We make it easy for every customer to leave a review, by link, QR code or follow-up message. Each review gets a thoughtful reply, drafted with AI and checked by a person.

  • Review links and QR codes
  • Replies to every review
  • Alerts for negative reviews
  • Flagging policy-breaking reviews
Explore reviews

Citations and map visibility

Consistent details everywhere you're listed.

We make your name, address and phone number match across directories, Apple Maps, Bing Places and industry sites. Consistent details help Google trust your location.

  • Directory and citation audit
  • Apple Maps and Bing Places
  • Location page on your website
  • Map ranking checks
Explore citations and map visibility

The detail that matters.

The parts that make the biggest difference, and how we handle each one.

Verified, complete and correct.

A half-finished profile can lose customers before they reach your website. We work through every setting Google offers and keep details current when hours, services or prices change.

Profile setup

Working
  • Claim and verify profileDone
  • Set categories and servicesDone
  • Add photos and logoDone
  • Write business descriptionDone
  • Publish first postsLive
  • Request first reviewsNext

A steady flow of reviews.

Reviews shape how people choose between nearby businesses. We add a simple request step after each job or order, and reply to every review in your tone of voice.

Review request

TriggerJob marked complete
WaitOne day
SMSReview link sent
EmailFriendly reminder
ReviewReply drafted and approved

See how locals find you.

Google shows which searches found your profile and what people did next, from calls to direction requests. We turn that into a short monthly summary with clear next steps.

Profile insights

Search terms

Top queries listed

Profile views

Tracked each month

Calls and clicks

Compared over time

Direction requests

Trend noted

Work and examples.

Examples of how we'd approach a project like yours.

Example projects

How we would approach it. Illustrations, not client results.

Example project · Setup and verification

A mobile dog groomer setting up a first profile

A dog groomer works from a van across several villages. They have no profile, a customer has created an unofficial listing at their home address, and they do not want that address shown.

  • Request ownership of the unofficial listing
  • Set it up as a service area business
  • Hide the home address and add villages served
See setup and verification

Example project · Profile optimisation

A café wanting more walk-ins from Google Maps

An independent café has a profile with only an address and phone number. It is listed under a generic category, has no menu or attributes, and shows the wrong hours on bank holidays.

  • Research categories used by nearby cafés
  • Add the menu, attributes and order links
  • Write a clear, natural business description
See profile optimisation

Example project · Posts and photos

A garden centre wanting more weekend visitors

A family garden centre has a profile with a handful of old photos and no posts. It runs seasonal events and weekly offers, but promotes them only in store and by email.

  • Plan a seasonal calendar of posts and events
  • Photograph displays, the café and the team
  • Publish offers with dates and redemption details
See posts and photos

How it works.

From first call to launch and beyond. You'll always know what's happening and what's next.

  1. 01

    Audit

    We check your current profile, nearby competitors and how your listings appear.

  2. 02

    Fix

    We verify, correct and complete every section of your profile.

  3. 03

    Publish

    We add photos and posts, drafted with AI and approved by a person.

  4. 04

    Reviews

    We set up review requests and reply to every review on your behalf.

  5. 05

    Report

    Each month you get a short summary and the next priorities.

What you get.

Included with Google Business Profile from Infinity, whichever way you start.

  • Claimed and verified Google Business Profile
  • Complete categories, services and hours
  • Keyword-aware business description
  • Regular posts and photo uploads
  • Review links and QR codes
  • Replies to every review
  • Citation audit and clean-up
  • Monthly profile summary

Ways to start.

Retainers from £200 a month. Every option is confirmed after a short call, with a fixed price before we start.

Profile setup

Set up properly, once.

For new businesses or anyone with an unclaimed, unverified or incomplete profile.

  • Claim and verification
  • Full profile optimisation
  • Photos and first posts
  • Review link and QR code
Start a project
Recommended

Profile care

Active, accurate and looked after weekly.

For local businesses that want their profile kept fresh without thinking about it.

  • Regular posts and photos
  • Replies to every review
  • Hours and details kept current
  • Monthly summary
Start a project

Local presence

Profile, citations and local search together.

For multi-location or competitive businesses that need stronger map visibility.

  • Everything in Profile care
  • Citation audit and clean-up
  • Location pages on your site
  • Map ranking checks
Start a project

Questions, answered.

Is Google Business Profile the same as Google My Business?

Yes. Google renamed Google My Business to Google Business Profile, and you can now manage it directly from Google Search or Google Maps. Everything we do works with the current version.

Can you help if my profile is suspended?

We can help. We review why it was suspended, correct anything that breaks Google's guidelines and submit a reinstatement request. Google makes the final decision, so we cannot promise the outcome.

Do you need access to my account?

We ask you to add us as a manager on your profile, so you stay the owner. You can remove our access at any time from your profile settings.

How do you get more reviews?

We make leaving a review easy, with direct links, QR codes and a polite request after each job or order. We ask every customer, which keeps you within Google's review policies.

How much does it cost?

A one-off setup is quoted after a short call, with a fixed price agreed before we start. Ongoing profile management runs on a fixed monthly fee.

How long until I see a difference?

Setup and verification usually take a few weeks, depending on Google's checks, and we agree a date before we start. Visibility then builds over time as posts, photos and reviews add up.

Get your profile in shape.

Tell us what you need. Charlie will come back with a plan and a price, usually within one working day.

hello@infinity.agency