We set up and manage your Google Business Profile, formerly Google My Business. Accurate details, fresh photos and steady reviews help nearby customers choose you.
Your Business★★★★★Open · Closes 6pm · Photographer
CallDirectionsWebsite
Many profiles are unverified, out of date or left untouched, so customers pick the business listed next to yours. We verify, complete and keep your profile active each week, with AI drafting posts and replies that a person approves.
The numbers we report.
Every month you see what changed and why. Shown here with sample data. How we report results
Local reportSample data
Calls
186▲ 44%
Direction requests
312▲ 29%
Website clicks
540▲ 35%
Reviews
148▲ 26
Profile interactions
This yearLast year
6001.2k
CProfile optimisedCWeekly postsCReview requests on
NovDecJanFebMarAprMayJunJulAugSepOct
Profile interactions, sample data: this year against last year
Month
This year
Last year
Nov
420
344
Dec
463
354
Jan
507
360
Feb
529
384
Mar
583
394
Apr
631
406
May
707
443
Jun
747
457
Jul
858
467
Aug
912
481
Sep
965
508
Oct
1,040
541
Activity
Live feed
Direction requestGoogle Maps+1Just now
New reviewGoogle5 stars2m ago
Call from profileGoogle Search+1 call9m ago
Post publishedOffer postLive24m ago
Sample data, shown to illustrate the reporting you get. It is not a client result.
Everything your profile needs.
Your Google Business Profile, formerly Google My Business, is often the first thing local customers see, and we look after every part.
Setup and verification
Claimed, verified and set up right.
We create or claim your profile, handle Google's verification steps and help resolve duplicate or suspended listings. Your category, hours and service areas are set correctly from the start.
We complete every section Google offers, from categories and services to products, attributes and a clear description. Accurate, detailed profiles give Google more reasons to show you.
We publish regular updates, offers and events, and add fresh photos of your work, team and premises. AI helps draft posts, and a person approves each one before it goes live.
We make it easy for every customer to leave a review, by link, QR code or follow-up message. Each review gets a thoughtful reply, drafted with AI and checked by a person.
We make your name, address and phone number match across directories, Apple Maps, Bing Places and industry sites. Consistent details help Google trust your location.
The parts that make the biggest difference, and how we handle each one.
Verified, complete and correct.
A half-finished profile can lose customers before they reach your website. We work through every setting Google offers and keep details current when hours, services or prices change.
Profile setup
Working
Claim and verify profileDone
Set categories and servicesDone
Add photos and logoDone
Write business descriptionDone
Publish first postsLive
Request first reviewsNext
A steady flow of reviews.
Reviews shape how people choose between nearby businesses. We add a simple request step after each job or order, and reply to every review in your tone of voice.
Review request
TriggerJob marked complete
WaitOne day
SMSReview link sent
EmailFriendly reminder
ReviewReply drafted and approved
See how locals find you.
Google shows which searches found your profile and what people did next, from calls to direction requests. We turn that into a short monthly summary with clear next steps.
Profile insights
Search terms
Top queries listed
Profile views
Tracked each month
Calls and clicks
Compared over time
Direction requests
Trend noted
Work and examples.
Examples of how we'd approach a project like yours.
Example projects
How we would approach it. Illustrations, not client results.
Example project · Setup and verification
A mobile dog groomer setting up a first profile
A dog groomer works from a van across several villages. They have no profile, a customer has created an unofficial listing at their home address, and they do not want that address shown.
An independent café has a profile with only an address and phone number. It is listed under a generic category, has no menu or attributes, and shows the wrong hours on bank holidays.
A family garden centre has a profile with a handful of old photos and no posts. It runs seasonal events and weekly offers, but promotes them only in store and by email.
Is Google Business Profile the same as Google My Business?
Yes. Google renamed Google My Business to Google Business Profile, and you can now manage it directly from Google Search or Google Maps. Everything we do works with the current version.
Can you help if my profile is suspended?
We can help. We review why it was suspended, correct anything that breaks Google's guidelines and submit a reinstatement request. Google makes the final decision, so we cannot promise the outcome.
Do you need access to my account?
We ask you to add us as a manager on your profile, so you stay the owner. You can remove our access at any time from your profile settings.
How do you get more reviews?
We make leaving a review easy, with direct links, QR codes and a polite request after each job or order. We ask every customer, which keeps you within Google's review policies.
How much does it cost?
A one-off setup is quoted after a short call, with a fixed price agreed before we start. Ongoing profile management runs on a fixed monthly fee.
How long until I see a difference?
Setup and verification usually take a few weeks, depending on Google's checks, and we agree a date before we start. Visibility then builds over time as posts, photos and reviews add up.