HomeServicesGoogle Business ProfileSetup and verification

Your listing, officially yours.

We create or claim your Google Business Profile, guide you through Google's verification and clean up duplicates, so you control what customers see from day one.

  • Claimed and verified
  • Duplicates cleared
  • Correct from the start

Verification

Working
  • Check for existing listingsDone
  • Claim or create profileDone
  • Set category and service areasDone
  • Record verification videoLive
  • Add us as managerNext

Unclaimed, duplicate or stuck profiles let outdated details reach customers and leave you unable to reply or make changes. We handle eligibility, ownership and verification step by step, and set everything up within Google's guidelines from the start.

From search to verified.

We take care of the steps that often trip business owners up, from eligibility checks to ownership disputes.

Eligibility check

Google only lists businesses that make in-person contact with customers. We check your setup fits, including rules on virtual offices and home-based businesses.

Create or claim

We search for existing listings first, then claim yours or create a new profile with your real business name, address or service area.

Verification

Google chooses the method, such as a recorded video, a code by phone or email, or a live call. We prepare you for whichever it picks.

Duplicate clean-up

Old addresses and past owners can leave duplicate listings. We ask Google to remove them so customers see one accurate profile.

Service area setup

If you visit customers, we hide your home address and list the towns or regions you serve, following Google's service area rules.

Access and ownership

You stay the primary owner. We join as a manager, and we help recover access when a former employee or agency holds the profile.

Done properly.

The details that decide whether setup and verification pays off.

When someone else holds the keys.

A former employee, old agency or previous owner may control your profile. We request access through Google's official process, follow up, and take the next step Google offers if there is no reply.

Ownership request

TaskSearch for existing profiles
TaskRequest access from owner
WaitOwner has time to reply
ReviewFollow Google's next steps
LaunchProfile verified and live

Help when a profile is suspended.

Suspensions often follow a guideline issue, such as a keyword-stuffed name or an ineligible address. We find the cause, correct it and submit an appeal with evidence. Google makes the final decision.

Appeal summary

Example

Your profile was suspended because the business name included service keywords. We updated it to match your signage and submitted an appeal with photos of your premises and a utility bill. Google will review and respond by email.

Checked by a person before it goes out

How it works.

Clear steps, and you approve each one before we move on.

  1. 01

    Check

    We search for existing listings and confirm you meet Google's eligibility rules.

  2. 02

    Claim

    We claim your profile, request access or create a new one.

  3. 03

    Verify

    We prepare you for Google's chosen verification method and see it through.

  4. 04

    Hand over

    You stay the owner, with us added as a manager.

Example project

A mobile dog groomer setting up a first profile

A dog groomer works from a van across several villages. They have no profile, a customer has created an unofficial listing at their home address, and they do not want that address shown.

What we would do

  • Request ownership of the unofficial listing
  • Set it up as a service area business
  • Hide the home address and add villages served
  • Prepare for and complete video verification

An illustration of how we would approach it, not a client result.

What you would get

  • A verified Google Business Profile
  • Home address hidden from public view
  • Service areas set correctly
  • Owner access, with us as manager
Start a project like this

Questions, answered.

How does Google Business Profile verification work?

Google picks a method based on your business, often a short video showing your location, signage and tools. Other options include phone, email, postcard or a live video call. Review can take a few days or longer.

What if someone else already owns my profile?

We use Google's request access process, which asks the current owner to respond. If they do not reply, Google may offer you a way to claim it, and we guide you through that.

Can I verify without a shop or office?

Yes. Service area businesses can verify and hide their address, showing the areas they cover instead. Google still needs proof the business is real, which we help you prepare.

How much does setup cost?

Setup and verification are quoted after a short call, with a fixed price agreed before we start. It typically takes a few weeks, depending on Google's checks, and we agree a date before we start.

Claim your profile properly.

Tell us what you need. Charlie will come back with a plan and a price, usually within one working day.

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