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More from the visitors you have.

We study how people use your site, find where they hesitate and test changes that make the next step clearer. Every test is planned, reviewed by a person and reported plainly.

  • Fewer drop-offs
  • Clearer next steps
  • Changes tested first

Monthly programme

Funnel

Mapped in GA4

Recordings

Reviewed weekly

Active test

Checkout layout

Report

Monthly findings

Visitors often drop off at a few key steps, and changes are usually made on a hunch without testing. We find where people leave, work out why and test a fix before it becomes permanent.

Research, tests and fixes.

Each month follows the same rhythm of research, testing and reporting, focused on the pages that matter most to your revenue.

Funnel analysis

We map each step from landing to purchase or enquiry in Google Analytics 4 and find where visitors leave.

Heatmaps and recordings

Tools such as Microsoft Clarity and Hotjar show where people click, scroll and get stuck on each key page.

Customer feedback

Short on-site surveys and customer interviews tell us what nearly stopped people buying, in their own words.

A/B testing

We test one clear change at a time with tools such as VWO or Intelligems, and run each test long enough to trust the outcome.

Checkout and form fixes

We shorten forms, make delivery and returns details clearer and remove friction from checkout, where small issues stop people paying.

Monthly findings report

You get a plain report covering what we tested, what we learned and what we plan to test next.

Done properly.

The details that decide whether conversion optimisation pays off.

Evidence before any change.

We combine analytics, recordings and customer feedback to find the real cause of each drop-off. AI helps us sort through recordings and survey answers quickly, and an analyst checks every pattern before we act on it.

AI insight summary

Example

Recordings show mobile visitors scrolling past the delivery details and returning to the top of the page. Suggest testing a short delivery summary beside the add to cart button.

Checked by a person before it goes out

One change at a time, measured.

Each test has a written hypothesis, a single change and a clear goal. We review results with you before rolling anything out, so every lasting change has evidence behind it.

Test cycle

Working
  • Hypothesis written and agreedDone
  • Variant designed and checkedDone
  • Tested on mobile and desktopDone
  • Experiment runningLive
  • Results review with youNext

How it works.

Clear steps, and you approve each one before we move on.

  1. 01

    Audit

    We review analytics, tracking and key pages to find drop-off points.

  2. 02

    Prioritise

    We rank ideas by likely impact and effort, then agree them with you.

  3. 03

    Test

    We build and run A/B tests, each checked by a person first.

  4. 04

    Report

    We share what we learned and roll out the changes that work.

Example project

A skincare brand that wants more completed checkouts

The store gets regular visitors from social media and email. Many add products to the basket but never finish checking out, and the team is unsure where people give up.

What we would do

  • Check checkout tracking and funnel steps in GA4
  • Review mobile recordings of the basket and checkout
  • Survey shoppers who leave at checkout
  • Test clearer delivery costs on the basket page

An illustration of how we would approach it, not a client result.

What you would get

  • A mapped funnel showing drop-off points
  • A ranked list of test ideas
  • A/B tests built and reviewed
  • Monthly findings in plain English
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Questions, answered.

How much traffic do I need for A/B testing?

Testing needs enough visitors to show a clear difference between versions. If your traffic is lower, we focus on research, recordings and clear fixes first, then add testing as traffic grows.

Which tools do you use?

We use Google Analytics 4 for funnels, Microsoft Clarity or Hotjar for recordings and tools such as VWO or Intelligems for tests. Where possible, we work with the tools you already have.

Will testing slow my site down?

We choose lightweight tools and check page speed before and after setup. Tests are built carefully to avoid flicker or layout shifts that would spoil the visit.

How much does conversion optimisation cost?

Ongoing optimisation is charged as a fixed monthly fee, agreed after a short call. One-off audits are quoted separately, with a fixed price agreed before we start.

Let's find where visitors leave.

Tell us what you need. Charlie will come back with a plan and a price, usually within one working day.

hello@infinity.agency